Below we have assembled some frequently asked question in regards to our site. If you have any other questions please contact us and we will be happy to answer them.
Technical F.A.Q.
Which Video formats do you use, and is HDPhysiques compatible with my computer?
HD Physiques uses Windows Media video (wmv) for our existing HD clips which are compatible with both Windows based computers (XP, Vista, 7) and Macs, when running it’s wmv viewer “Flip4Mac”. We will begin posting mp4 videos that are compatible with both Windows and Mac platforms as well, starting winter 2011/2012. As of Nov. 13th 2011, we have
discontinued use of our mpg low-resolution videos. We now only offer HD formats.
Why was my access cut off? Was it because I use a download manager?
Like most sites, we use a bandwidth limiting system that prevents people from abusing the site and the server, and slowing things down for the rest of our customers. We ask that customers do not exceed 4.0 GB of downloads in any 24 hour period. We feel that 4.0 GB is a happy medium between giving customers a sufficient amount of content in one day, and allowing us to have sufficient security in place from people who abuse the server. However, if you use a download manager, it causes the software to report false readings to the server and cut you off after just a few MB. For that reason, we do not allow download managers. Please right click on the files you wish to view, and “save as” to your computer. Do NOT stream the clips. We are not a streaming site. Please save them to your computer for playback at your leisure.
Why does my password no longer work?
Why does my password no longer work?
Well, besides the obvious (it expired?), it could be because our system detected your account being used by multiple people in various countries, and automatically changed it. If you believe that your password was stolen, please get a new one by using the form on our “Contact Us” page. It will be auto-sent to you at the email address you provided at the time you signed up. Before using your new password, please make sure you clear your PC of spyware or viruses, by running (scanning your computer with) your favorite anti-virus program, and running the FREE programs Ad-Aware, Malware Bytes, or Spybot, available at www.download.com for FREE.
What are the types of memberships offered, and how much does it cost to join HDPhysiques?
HDPhysiques.com is available in 3 different memberships – 1-month recurring memberships (auto-renewing until you cancel), 3-month recurring, and 6-month one-time subscriptions. Please check your correct currency on our join page for the prices of memberships. We also offer combo memberships with our sister site, PremiumPhysiques.com at a discounted rate!
Which methods of payment do you accept?
Please see our join page for the various payment options via CCBill. We also will do manual adds for customers who wish to use Paypal or send Cashiers Checks, Money Orders, or Cash in US Dollars. The manual add memberships are only available for 3 months or greater term memberships.
I received an error message from Windows Media Player when trying to play back your HD clips, what should I do?
If you have older HDP clips (from 2008-fall 2011) already on your computer and run into playback trouble, you may need to update your windows media player. First, make sure you are using a relatively newer version of Windows Media Player (such as version 9, 10, or 11). Then, you can run a compatability test here that might help you determine if you are missing updates or components to your media player:
ct.drmnetworks.com (note: no “www” in the address)
If there’s something that’s not compatible, we recommend running WINDOWS UPDATES, then updating your windows media player – in that order. Some links to update your WMP can be found here:
http://support.microsoft.com/kb/935336
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
http://support.microsoft.com/kb/891664/en-us
Takes these steps using Microsoft INTERNET EXPLORER as your web browser (after that, you can go back to your preferred browser). If you’ve tried that, and still no luck, please contact ECSuite/CCBill tech support -They have email and toll free phone support here:
https://support.ecsuite.com/ – Ph: 1-888-736-6475 ; Email: consumersupport@ecsuite.com
I just got a new computer and now my pre-Nov 2011 HDPhysiques clips will not play - what can I do to fix?
You will need to re-join the site and re-download those videos. Microsoft and CCBill has discontinued support for our previously DRM encoded files. Sorry if this is any inconvenience, however, we only used DRM from 2008-2011, and we’ve obviously added tons of new content since 2011, so your membership value will still be substantial.
Do you sell DVD’s or Blu-Ray Discs of your content?
No, and we have no plans to offer physique product. However, if you like seeing more “feature-length” titles instead of clips, consider checking out our HDPhysiques.TV Video-On-Demand Clips Store.
How often do you update the site? What can I expect? Can I make suggestions?
You can check our entire update history since our inception, by viewing our “News” page. Our record speaks for itself. We update with premium video, and photo galleries, with industry-leading regularity. We have special sections for Bonus Media content, as well as our much appreciated “Fun Flexes”. We aim to please! You can expect fast response to emails, and you can expect that we will be open to your ideas and suggestions on how we can improve. Feel free to suggest new models to us, and of course, feel free to refer us to your favorite models!
What is High Definition?
High Definition technology represents a whole new level of quality in the women’s physique industry. There are plenty of sites doing “high resolution” NTSC, and certainly with good videographers and equipment, that can look very good. However, that technology is limited by technical standards nearly 70 years old (yes, that’s right, the National Television Standards Committee format was created in the late 1930’s!). Therefore, even with the best of equipment, we are limited to only 640×480 resolution, and average to good color.
In December 1996, the U.S. Congress approved the ATSC (Advanced Television Standards Committee) standard for Digital and High Definition TV. By using digital technology, this system is designed to achieve much greater performance in every aspect of video…. color, resolution, detail, audio, etc. Within the ATSC set of standards, there are actually 18 different formats. 15 for standard definition digital (variants of 640 x 480) and 3 HIGH DEFINITION formats (720p, 1080i, and 1080p). This type of resolution achieves up to SIX (6) TIMES the quality of DVD!!!! Perfect to see every muscle fiber in gorgeous detail on your favorite physique model!
Today, many consumers are buying their first (or 2nd or 3rd) digital High Definition TV’s. Also, computer monitors are often capable of very high resolution and color performance and can be considered “high definition” as well. While most people buy their HDTV monitors for things like sports and movies, these products also do an outstanding job displaying pictures of physique women! With so many people connecting their computers up to these displays, it’s easy now to get High Definition (HD) content from your computer onto your computer monitor or HDTV.
What do I need to view High Definition?
All you need is the following:
For 4:3 (squarish) monitors: Resolution of 1024 x 768 or higher, 1280 x 960 or greater recommended
For 16:9 (widescreen) displays: Resolution of 1280 x 720 or greater.
A computer with the following minimum requirements:
- Windows XP or Windows Vista
- Windows Media Player 9 Series or Higher
- 2.4 GHz processor or equivalent
- 384 MB of RAM
- 64 MB video card
- DVD drive
- 1024 x 768 screen resolution
- 16-bit sound card
- Speakers
Optimum Configuration (for our 1080p clips):
- Windows XP or Windows Vista
- Windows Media Player 9 Series or Higher
- DirectX 9.0
- 3.0 GHz processor or equivalent
- 512 MB of RAM
- 128 MB video card
- DVD drive
- 1920 x 1440 screen resolution
- 24-bit 96 kHz multichannel sound card
So to sum it up, you need:
- a computer that is at least as fast as the above specs
- a monitor that meets the above specs
- Windows Media Player 9, 10, or 11
The beauty of these files, is that the file sizes are not much larger, if at all, than the tradition “hi-res” MPEG2 clips you see all over the web. The difference is the encoding/decoding of the information that the computers do on our end, then on yours. So even though the file sizes are reasonable, they DO require quite a bit of processing power. You need to have a fairly modern computer (approx. 2003 or later) to be able to view the HD files. The faster the processor, and the more RAM you have, the better.
We publish our content in 2 different file formats. The first will be a standard low-resolution (.mpg) file, for our dial-up customers, or for those who just want quicker access to a given file to see if it’s worth their time downloading the larger versions. The second format will be the most universally accessible high definiton format, Windows Media Video (.wmv).
How do I become an Affiliate
If you are a webmaster or own your own website and would like to take advantage of the HD Physiques Affiliate Program to earn up to 50% on each sale, click here to sign up.
